top of page


Got questions? Dive into our FAQs for all you need to know about Beach Bodies Health and Fitness. From membership queries to class schedules, we've got you covered!

  • How do I sign up for a new membership?
    There are a few way to purchase a new membership. You can get set up with a new membership by visiting us in person. We will complete your profile, waivers, account photo, and payment. You can also sign up for a new membership by navigating the the "Member Hub" page of our website, selecting the "Memberships" tab, and then selecting your desired membership. The portal will walk you through the steps of setting up your account and purchasing your membership.
  • What is required when signing up a new membership?
    All members are required to have a completed profile to sign up for a membership and access our facility. A completed profile includes: - Account Photo - Email - Phone Number - Address - Date of Birth - Emergency Contact - Completed Liability Waiver - Completed Membership Terms and Agreements - Payment Method on File
  • What forms of payment are accepted when signing up for a new monthly membership?
    All members are required to use a credit card, debit card, or set up bank transfer (direct debit) when signing up for a new membership.
  • What forms of payment are accepted when purchasing a day pass or week pass?
    All guest can use credit card, debit card, bank transfer (direct debit) or cash when purchasing a day pass or week pass.
  • What day of the month are membership dues charged?
    Membership dues are charged on the day you signed up for your membership. if you signed up on the 1st of the month, your membership will be charged on the 1st of every month. If you signed up on the 18th of the month, your membership will be charged on the 18th of every month and so on.
  • How do I upgrade my Basic Membership to a VIP Membership?
    You can upgrade your Basic Membership to a VIP Membership by visiting us at the front desk, calling us, or purchasing the add-on in the Glofox app. Membership upgrade takes effect immediately. You will be charged the prorated add-on price the first month. The following months will be charged at the upgraded membership price on your normal billing date.
  • How do I downgrade my VIP Membership to a Basic Membership?
    You can downgrade your VIP membership to a basic membership at the front desk. We'll set your VIP membership to end the day before your next scheduled payment, and we'll set the basic membership to start the next day.
  • When is the annual maintenance fee charged?
    The annual maintenance fee is charged during the second month of your membership. This fee occurs annually. The annual maintenance fee is $35.
  • I will be traveling for an extended period of time, what are my options?
    You can either pause your membership for $15/month or cancel your membership by providing 30 days written notice to Beach Bodies Health and Fitness.
  • I have an upcoming medical procedure that will prevent me from utilizing my membership. What are my options?
    Members can pause their membership at no charge for medical reasons. The member must provide Beach Bodies Health and Fitness written documentation from a medical professional to waive the $15/month pausing fee.
  • What is the minimum age to use Beach Bodies Health and Fitness's facility?
    All members and guests must be 13 years of age or older. Members and guests under the age of 18 are required to have a parental guardian complete their liability waivers.
  • What restroom facilities are available?
    We have a men's and a woman's locker rooms. Both locker rooms have shower facilities and lockers for day use. We have a family restroom located in the ab/stretch corner. We have a private restroom located in the VIP gym for VIP members only.
  • Where can I store my belongings while visiting Beach Bodies Health and Fitness?
    We provide cubbies at the entrance for your convenience. The locker rooms have lockers for day use. Members must provide their own locks and remove all belongings at the end of the day. Any locks left overnight will be remvoed. Beach Bodies Health and Fitness is not responsible for lost, stolen, or damaged belongings.
  • Where can I find my lost belongings?
    All lost items are put into the lost and found cubby near the front desk. Still cannot find your lost belonging? Talk the the staff and the front desk to see if we've found it.
  • How do I clean equipment during my visit.
    All members are responsible for wiping down equipment before and after use. Beach Bodies Health and Fitness provides rags, spray bottles, and/or disinfectant wipes to assist with cleaning equipment.
  • How do I schedule a body composition scan?
    You can schedule a body composition scan at our front desk, over the phone, through our website member hub, or in the Glofox app.
  • What is the Evolt 360?
    The EVOLT 360 is a body composition analyzer. It provides a quick, non-invasive measurement of your body composition delivering over 40 unique health metrics in under 30 seconds.
  • How does the scanner work?
    Bioelectrical Impedance Analysis or Bioimpedance Analysis (BIA) works by passing a safe, low intensity electrical current through the body via the tactile points on the machine (feet and hands). The response of biological tissues to an alternating electrical signal applied produces a bioelectrical impedance which is a function of tissue composition as well as the frequency of the applied electrical signal. Impedance varies with tissue structure, tissue composition, tissue health, and signal frequency. The resistance to flow of the alternating current determines the difference between muscle mass, fat mass (including visceral and subcutaneous), water and minerals.
  • How much does a body composition scan cost?
    All members and non-members first scan is completed at no cost. Follow-up scans can be completed as part of a scan program or as one-off scans. See our "plans" page for our most current pricing.
  • What is the Evolt active. App?
    The Evolt Active app is the free way to track your body composition progress. View immediate insights about your body and receive instant feedback to see how your exercise and nutritional interventions affect your goals. The app stores unlimited body scans in ‘easy to read’ progress graphs and charts. The app has an intuitive calorie and macronutrient calculator based on your body composition and individual goals.
  • Is the BIA scanner safe to use?
    Bioelectrical Impedance Analysis has been used in medicine for many years and is completely safe to use as it does not use any form of radiation. It is the fastest, safest, and most convenient form of body composition testing.
  • How accurate is the Evolt 360?
    The accuracy of the Evolt 360 has been repeatedly validated in the scientific literature for both the fitness and medical field. The patented 5 point algorithm and compartment scanning model have been able to revolutionize BIA scanning technology to achieve an average 98-99% repeatability, rivaling that of a DEXA scan.
  • What is the difference between BMI and BWI?
    BMI measures only height-to-weight ratio, without taking muscle into account. The minute you start resistance training, BMI slowly stops applying to you. Evolt’s unique BWI– Bio Wellness Index – factors in everything on the client’s scan to give an overview of their health — skeletal muscle mass, visceral fat, muscular balance, and the ratio of lean body mass to body fat mass, to give a true reflection of the clients health and fitness.
  • How does BIA technology differ from a DEXA measurement?
    BIA uses a multi frequency method to measure the resistance of the current flowing through tissue, and is one of the highest standards of measuring muscle, fat and fluid in medicine. DEXA is a dual energy x-ray that measures density of tissue and is the gold standard of Bone Density measurements in medicine. Both measures of testing have a repeatability standard of 98-99%, only the Evolt 360 is faster and easier to use.
  • How does BIA technology differ from a skinfold measurement?
    Skinfold measurements are an outdated method of determining subcutaneous fat only, and can never determine a person’s visceral fat, or their total body fat measurements. Skinfold measurements are subject to a very high degree of inaccuracy and rely on a skilled individual to take the measurements, one who is qualified in anthropometry, and even then, the location of the skinfold test needs to be impossibly precise to have any form of repeatability. BIA, however, uses a multi-frequency electrical current to measure subcutaneous fat and visceral fat separately for an accurate and total view of your body fat.
  • How often is it recommended to scan?
    To ensure consistency of progressive measurements that are consistent with your training and nutrition goals, we recommend scanning in 4 or 8 week blocks. You should expect to see a result in 4 weeks if you are following the right training and nutrition protocols, and if female that it aligns with a regular menstrual cycle to ensure repeatability of the results.
  • How does the Evolt 360 measure visceral fat?
    The Evolt 360 scanner, unlike your generic BIA devices, measures the body in a 5 compartment model. It individually scans the abdominal region, where the visceral fat is located, and uses a higher frequency current to penetrate deeper into the torso to scan the visceral fat of the user.
  • How will the Evolt 360 device register pins, pacemakers, metal plates and any other artificial device that could be in the body?
    Metal implants will demonstrate high conductance and low impedance of the alternating electrical current that is used with BIA scanning in a similar manner to tissue that has a high water content such as skeletal muscle. Accordingly, metal implants will impact the scan result and will likely indicate that a person has a higher level of lean body mass that will be representative of a lower overall body fat percentage. However, silicone and ceramic implants have a low conductivity of the electrical current, and will be read as body fat tissue.
  • How long does it take to perform the scan?
    The scan process is easy and takes less than 30 seconds.
  • Do I need to remove any clothing for the scan?
    You do not need to remove any clothing unless it is heavy or bulky. Shoes and socks must be removed and feet and hands should be disinfected before a scan. Please ensure all items are removed from your pockets, (I.e. Phones, keys, coins etc.), as it is extra weight that cannot be scanned by the machine.
  • How often can I do a scan?
    The frequency of measurement is fully dependent on each individual or program. Generally, people like to scan every 4-8 weeks to accurately track and monitor their progress to ensure their diet is correct for their training regime. Not only that, it’s super motivating to see your results change!
  • Who should not use the Evolt scanner?
    While it’s not essential, we advise against focusing on your body composition during pregnancy due to the significant changes in your bodily water content while carrying a baby. Similarly, if you have a pacemaker, although the electrical current used in our scanner is very gentle and secure, it’s prudent to consult your doctor before using the scanner. Your safety is our priority, and seeking medical guidance is always a wise step before utilizing our scanning technology.
  • How do medications affect your result?
    Whilst it is important to always scan under the exact same conditions for consistency and repeatability, there are a number of medications that can alter a scan result where the medications significantly change hydration status, blood volume and body temperature changes. The most notable being – Medications that influence ICW / ECW (intracellular water & extracellular water) and Nitrogen retention – influence interpretation of protein / mineral measures, soft lean mass etc. Creatine, anabolic, beta 3 agonists, peptides etc. will influence the result. Hydration status – as in euhydrated in this case and influence of things like caffeine intake, pre-workouts,diuretics, thermogenics. (dehydrated normally overestimates body fat). Other medications that may influence blood volume, include things like Metal Plates, Pins & Gut contents. Water Compartmentalization including Sodium and Potassium (intracellular electrolyte) retention particularly from the use of diuretic medications. Iron status – anaemia vs hemochromatosis – high ferritin = increase red blood cell mass = increase blood viscosity = influence BIA interpretation of total body water and lean body mass – as in register higher soft tissue and total body water therefore may result in reduced measure of total body fat etc. (anaemia may do the opposite). Drugs that increase blood flow via vasoconstriction – changes blood volume and ECW / TBW ratio which influences the interpretation of fat mass, these may include stimulants (Ritalin, Dexedrine, Adderall and Pseudoephedrine (Sudafed)
  • Will the scanner read me correctly if I use anabolic steroids?
    BIA provides an analysis of the human body at the time the scan is performed, reflecting the body composition of the individual at that time. As with any form of body composition analysis, including all forms of BIA, Bod Pod and DEXA, medications, including steroid based medications, will influence the results due to the role of those substances in the body, particularly with respect to intracellular and extracellular water and nitrogen retention within lean muscle tissue. As previously mentioned, steroid medications and other medications that alter hydration status such as creatine, beta 3 agonists, peptides etc. will influence the result where it relates to Lean Body Mass, in particular, Total Body Water. It is important to always scan under the same conditions each time with the same variables to ensure consistency and repeatability of results.
  • Will eating a meal before the scan affect my results?
    Consuming food will show a minor change in your scan result. It is always best practice to scan on an empty stomach, however, you can still scan after eating a meal, so long as you re-scan under the exact same conditions each time you scan.
  • Are any illnesses linked to high body fat or high visceral fat?
    High levels of total body fat can have substantial impact obesity related diseases such as: type 2 diabetes high blood pressure heart disease and strokes certain types of cancer sleep apnea osteoarthritis fatty liver disease kidney disease pregnancy problems, such as high blood sugar during pregnancy, high blood pressure, and increased risk for caesarean delivery (C-section) High visceral fat is associated with an increased risk and incidence of obesity related diseases include type 2 diabetes, insulin resistance and inflammatory conditions due to an increase in pro-inflammatory mediators within the body leading to adverse health outcomes and higher mortality. Visceral fat is generally recommended to account for approximately 10-20% total fat in men and 5-8% in women.
  • Will menstruation change my results?
    It is important to maintain consistency around scanning throughout the Menstrual Cycle as there are significant fluid changes around hormonal shifts. During the luteal phase, progesterone rises which has a natural diuretic effect. Whereas, in the follicular phase, estrogen rises which can increase fluid retention significantly. The recommendation is to always scan in the same phase of the menstrual cycle ie. in the follicular or luteal Phase, within the same few days.
  • Why should pregnant people not scan on the Evolt 360?
    While BIA scanning can safely be undertaken during pregnancy, we recommend women do not scan during pregnancy simply because a woman will experience a large amount of change in body composition over the course of the 40 week pregnancy, simply by nature of the baby’s development over that period. Maternal weight gain in pregnancy is widely considered necessary for an adequate foetal development and development rates of the baby will vary considerably over each trimester of the pregnancy and the increase of maternal weight will depend on changes of various anatomical feto-maternal structures (foetus, uterus, amniotic fluid, amniotic membranes, placenta), maternal body fat and breast tissue as well as total body water (TBW). TBW increases during pregnancy by about 5–8 litres and the composition of lean tissue changes as pregnancy progresses, thereby compromising the ability to obtain an accurate estimate of pregravid weight status and/or body composition immediately before or early in pregnancy and affecting the validity of body composition change estimates. Accordingly we recommend women refrain from BIA scans during pregnancy.
  • How do my breast and buttock implants affect my scan?
    BIA will Interpret silicone and saline Implants as fat whereas a DEXA scan will interpret breast or buttock implants as bone, which is why direct comparison between different types of scans is inconsistent and can be misleading.
  • Do I need to fast before a scan?
    The contents of the stomach and gastrointestinal tract can influence the result of the BIA scan so it is recommended that for the most accurate and reliable results, the scan be undertaken with an empty stomach. It is not a compulsory requirement of the BIA scan to fast for an extended duration prior to the scan, rather, we recommend you participate in any follow up scans with as close to the conditions as your original scan as possible.
  • Why is the recommended protein higher than I would usually eat?
    Firstly, within healthy guidelines we are trying to achieve a physique goal that is perhaps beyond what has been achieved before for yourself and so in order to do this the importance of the protein macronutrient is enhanced. Protein is the macronutrient that functions to service muscle tone, shape, recovery and strength. Provided we are exercising, the body is well equipped to deliver protein to our muscles for these needs as well as for storage. Whist Protein may have the same caloric value as Carbohydrates, it is regarded as a leaner food group because of its efficient function for muscles, therefore being stored in muscles rather than in and around organs as potential fat cells.
  • What is the importance of maintaining lean body mass that the BWI measures?
    Significant research exists supporting the importance of maintaining lean body mass in a fat loss scenario such as: Increased metabolism of lean muscle assists with the reduction of obesity Increased muscle glycogen (carbohydrate) storing capacity for exercise Maintaining muscle over the lifespan can aid in reduction in obesity and weight gain as a result of aging (in presence of sarcopenia) Improved ability to tolerate high-stress environments Improved responses to critical illness and disease (you could say also prevention of disease in the case of obesity) Decreased osteoporosis Improved bone density Improved independence and activities of daily living in older adults Decreased risk of falls in older adults Protection against injury from bumps and knocks
  • How can I view my macro's?
    To view your Macro’s you must download the App and sign up before getting the Evolt 360 Scan. Using your details, log into the Evolt 360 kiosk and complete a scan. The result will automatically fire to your Evolt Active app. Head to the “Profile” section and view your individualized macro profile under the “My Macro’s tab”.
  • Why do people love to track their macro's?
    If you have a fitness goal in mind, tracking your nutrition is essential to help reach your goals. Counting calories can leave you feeling starved or lethargic, whereas if you are eating the correct nutritious food for your body you will feel great! Tracking your macros also gives flexibility and more variety within your diet – never get bored again!
  • Can I have someone show me how to use the equipment?
    Our front desk staff is unable to show members how to operate equipment. If you are not comfortable or familiar with using our equipment, we recommend working with one of our personal trainers.
  • How do I schedule 1-On-1 personal training?
    All our personal trainers are independent personal trainers that are authorized to train in our facility. To schedule an appointment, please reach our directly to the trainer or your choice. Not sure who to work with? See our "1-On-1 Personal Training" page to learn more about our trainers.
  • How much do personal training sessions cost?
    All our personal trainers are independent personal trainers that are authorized to train in our facility. For pricing information, please reach out directly to your desired trainer.
  • How do I cancel my membership?
    Members may choose to cancel thier membership at any time by providing written notice to Beach Bodies Health and Fitness. A 30 day notice period is required for membership cancellation. During this period, membership fees will still apply. Written notices must be provided by completing our Membership cancel Request Form.
  • How do I pause my membership?
    All members can pause their membership for $15/month. The minimum duration to pause a membership is 1 month. Pause requests must be made prior to the pause start date. Members can pause their membership by visiting us in person or calling us.
  • If I canceled my membership and want to rejoin, do I need to pay the initiation/registration fee again.
    Yes. If you cancel your membership and then rejoin, the initiation/registration fee and the annual maintenance fees will be due again. You can avoid repaying this by pausing your membership for $15/month.
  • I have an upcoming medical procedure that will prevent me from utilizing my membership. What are my options?
    Members can pause their membership at no charge for medical reasons. The member must provide Beach Bodies Health and Fitness written documentation from a medical professional prior to pause start date to waive the $15/month pausing fee.
bottom of page